Terms of service
1. Acceptance of Terms
By placing an order or booking our services, you agree to be bound by these Terms of Service. Please read them carefully.
2. Service Overview
- We provide mobile bar services, including custom cocktails, mocktails and event catering.
- All services are subject to availability and are delivered within our operating hours of 10:00 AM to 6:00 PM.
3. Order Placement and Confirmation
- Orders can be placed via website, phone, or email.
- Orders are confirmed only after full payment is received.
- For event bookings, a 50% deposit is required to secure the date.
4. Pricing and Payment
- All prices are listed in Naira and include applicable taxes unless stated otherwise.
- Payments must be completed through transfers, cards, pos
- Late payments may result in order cancellation or delay.
5. Cancellations and Refunds
- Event orders follow our Booking Policy:
- Cancellations within 7 days are non-refundable.
- Refunds for damaged or incorrect orders are processed as per our Return Policy.
6. Delivery and Pickup
- Deliveries are made between 10:30 AM and 6 PM to specified locations within our service area.
- Customers opting for self-pickup must collect their orders within the agreed time to avoid delays.
- We are not liable for orders left unclaimed beyond the scheduled time.
7. Customer Responsibilities
- Customers must provide accurate information, including delivery address, contact details, and order specifications.
- For event services, customers must ensure access to the venue and adequate setup space.
8. Limitation of Liability
- We strive for excellence but cannot be held liable for:
- Delays caused by traffic, weather, or unforeseen events.
- Customer dissatisfaction arising from personal preferences not communicated in advance.
- Our maximum liability for any claim will not exceed the total value of the order.
9. Intellectual Property
- All content, branding, and recipes are the intellectual property of DOSE BAR Reproduction, copying, or distribution is prohibited without prior consent.
10. Force Majeure
- We are not responsible for non-performance or delays due to events beyond our control, including natural disasters, strikes, or government regulations.
11. Amendments to Terms
- We reserve the right to modify these Terms of Service at any time. Changes will be communicated via website, email, or other preferred channels.
12. Contact Information
For inquiries or disputes, please contact us:
- Email: gulpofdose@gmail.com
- Phone: +234 911 8272 448